Terms & Conditions
This website is operated by Costa Barca, a brand of Anuma Footwear, RK Puram, Agra, India. By visiting or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before proceeding.
- Overview & Acceptance
- Online Store Terms
- General Conditions
- Accuracy of Information
- Modifications to Service & Prices
- Products & Services
- Billing & Account Information
- Third-Party Links
- Customer Communication
- Dispute Resolution
1. Overview & Acceptance
By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including policies referenced herein. These Terms apply to all users — browsers, customers, and contributors of content.
We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page. Your continued use of the website following any change constitutes acceptance of the updated Terms.
Age Requirement: By using this website, you confirm that you are at least 18 years of age, or that you have received parental consent where applicable.
2. Online Store Terms
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction — including copyright laws — when using our Service. You must not transmit harmful code or attempt unauthorized access to our systems.
COD Policy: First-time ordering customers are not eligible for full Cash on Delivery. A minimum advance payment of 30% is required to confirm the order.
A breach or violation of any of these Terms will result in immediate termination of your access to our Services.
3. General Conditions
We reserve the right to refuse service to anyone at any time. Credit card information is always encrypted during network transfer. You agree not to reproduce, copy, sell, or resell any portion of the Service without express written permission from us.
4. Accuracy of Information
We make every effort to be accurate. However, we are not responsible if information on this site is incomplete or not current. All content is provided for general information only and should not be the sole basis for any decision. We reserve the right to modify site content at any time without obligation to update.
5. Modifications to Service & Prices
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice or liability. We shall not be liable to you or any third party for any modification, price change, or discontinuance of service.
6. Products & Services
Certain products or services may be available exclusively online and are subject to our Return Policy. We have made every effort to display product colors accurately; however, we cannot guarantee that your device's display will be accurate.
We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to limit quantities of any products we offer. All product descriptions and pricing are subject to change at our sole discretion.
7. Billing & Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. In the event of a change or cancellation, we will attempt to notify you via the contact details provided at order placement.
You agree to provide current, complete, and accurate purchase and account information for all transactions. You are responsible for maintaining the confidentiality of your account credentials.
8. Third-Party Links
Third-party links on this site may direct you to external websites not affiliated with Costa Barca. We are not responsible for examining the content or accuracy of third-party sites and will have no liability in relation to them. Complaints or claims regarding third-party products should be directed to the third party directly.
9. Customer Communication
Costa Barca communicates with customers primarily through:
- Email: support@costabarca.in — for formal, documented communication
- Phone / WhatsApp — for immediate support, Monday to Saturday, 10am–6pm IST
By using this site or placing an order, you consent to receiving electronic communications from us in connection with your orders and account.
10. Dispute Resolution
Any dispute or issue related to the purchase or use of our products should first be raised with our customer support team. We will make every effort to resolve the matter promptly and fairly.
All disputes are subject to the laws of India. The courts of Agra, Uttar Pradesh shall have exclusive jurisdiction over any unresolved disputes.
Contact support@costabarca.in to initiate a dispute resolution request. We aim to respond within 2 working days.
