Contact Us
Our team is here Monday – Saturday, 10am to 6pm IST.
Designed in Europe. Delivered across India.
Get in Touch
Whether you have a question about sizing, an order query, or simply want to learn more about a product — we're happy to help.
Uttar Pradesh – India
Send Us a Message
Fill in the form below and our team will get back to you within 1–2 working days. For urgent order queries, WhatsApp is the fastest way to reach us.
Costa Barca
Premium Leather Footwear
Agra, India
RK Puram, Agra
Uttar Pradesh
Write to Us
support@costabarca.in
Mon – Sat, 10am – 6pm
Frequently Asked Questions
Quick answers to our most common queries.
Once your order is dispatched, you will receive a tracking link via email and/or WhatsApp. You can use this link to track your delivery in real time. For further assistance, email us with your order number at support@costabarca.in.
Return and exchange requests must be communicated within 7 working days of delivery. Email support@costabarca.in with your order number and photographs of the product. Please review our full Returns Policy before raising a request.
Yes. Costa Barca accepts bespoke orders for specific sizes, widths, and custom designs. Please note that customized products are final sale and cannot be returned, exchanged, or refunded. Contact us at support@costabarca.in to discuss your requirements.
First-time ordering customers are required to pay a minimum advance of 30% to confirm a COD order. This helps us ensure order authenticity and reduce undelivered shipments.
Standard delivery across India takes 7–15 working days. Expedited options (2–3 days) and Next Day delivery are also available at checkout for eligible pin codes. International orders ship within 30 business days.
Please refer to our detailed Size Guide page which includes foot measurement instructions, a full India/UK/EU/US conversion chart, and fit notes by style. If you are between sizes, we recommend sizing up. Our team is also happy to assist via email or WhatsApp.